Urgent COVID-19 Announcement

Dental Restrictions Reduced to Level One

The Australian Dental Association (ADA) has announced that restrictions on dental treatment be lessened to level one.

As of Monday May 11th, Fernvale Dental is now able to offer our entire range of dental treatments and services.

 

What does level one restrictions mean?

At this stage we are only restricted when someone presents with COVID-19 symptoms. We are unable to treat these patients unless they require urgent dental treatment.

We will continue to follow our strict hygiene protocols which are designed to protect both you and our staff. We have adopted every additional precaution advised for our industry, including screening questions prior to appointments and increased environmental cleaning throughout the whole practice. Rest assured that your safety remains of upmost importance.

If you had an appointment or treatment plan postponed due to the previous restrictions, our team will be getting in touch shortly to reschedule you.

Please call us or read our FAQs below if you require any help or if you have any further questions.

We would like to thank you for your incredible patience and support during this time. Without you, we wouldn’t have our wonderful practice!

FAQs

Is it safe for me to visit you?

We are proud to say that our practice has always gone above and beyond to make sure we provide a safe environment for our patients and team. This period is no different, we have spent considerable time and resources ensuring that we stay up to date with, and adopt, all recommended additional precautions.

Along with the extra environmental cleaning, we are diligently pre-screening every patient to make sure its safe for you to visit us. We apologise if this can sometimes seem intrusive, but as they say, “safety first”! Please be patient with our receptionists as they ask you questions of this nature, we need to look after everyone as thoroughly as possible.

If you have any questions, please don’t hesitate to give us a call.  Keeping you safe and smiling is what we are all about!

So what can I come in for?

All dental treatments and services are now available. There are no restrictions on dental work in Queensland.

What should I expect during my visit?

Your appointment will run largely as normal with a few changes such as a pre-procedural mouthrinse. We will still continue to practice social distancing in the waiting room and allocate additional time for more specific environmental cleaning between appointments – please bear with us as this changeover time will be increased.

What if I do have COVID-19 symptoms?

If you are displaying flu-like symptoms, seek medical advice and contact us and we will be able to reschedule your appointment. If you require urgent dental treatment, we will be able to refer you to a specific dental service equipped to treat COVID-19 patients.

Is it safe to visit?

Dr Lisa has made an informative little video summarising some of our infection control procedures.

Need emergency dental care? Call Us Now

Please contact us for emergency dental care with a 24-hour dentist on 07 5427 0880 or make an online booking (available 24/7).

We understand the pain and discomfort that emergency dental problems create, and we make sure that time is the number one priority. Whether you’re 8 or 80, the team at Fernvale Dental is on hand to provide you with quick treatment and quality care, 24 hours a day, 7 days a week.

Health Fund Friendly

At Fernvale Dental, we accept all major private health funds and can facilitate on the spot claiming with HICAPS! We are also proud to be part of the Members’ Choice network for Medibank Private, First Choice for NIB, the More for Teeth program with HCF and the Choice Network for CBHS! FIND OUT MORE

CONTACT US ONLINE

Shop 9, 1455 Brisbane Valley Highway, Fernvale, Queensland.

T. 07 5427 0880
E. admin@fernvaledental.com.au

EXTENDED OPENING HOURS

Because we know how busy you are...

Monday: 8:00am - 5:00pm
Tuesday: 8:00am - 7:30pm
Wednesday: 8:00am - 7:30pm
Thursday: 8:00am - 5:00pm
Friday: 8:00am - 5:00pm
Saturday: 9:00am - 12:30pm

APPOINTMENTS

If you need to reschedule or cancel an existing appointment, please call us on (07) 5427 0880 as we are unable to do this via our contact form.

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